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Reinventing Business Events: A Global Guide for Resilience and Innovation Post COVID 19

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Transforming Business Events Post-COVID-19: A White Paper by STB, PCMA UFI

In response to unprecedented challenges posed by the COVID-19 pandemic, Singapore Tourism Board STB, in collaboration with the Professional Convention Management Association PCMA and Global Association of the Exhibition Industry UFI, has released a white paper. This document outlines strategies for innovation and future-proofing business events, beyond mere digital adoption.

The white paper explores global insights on industry dynamics and key questions to address for transformation. It showcases innovative solutions through three mn pillars: Business, Delegate Experience, and Talent Capabilities. Detled case studies from Singapore, Australia, Italy, and the US serve as examples of adaptable approaches that have enabled sectors to remn agile during this challenging period.

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Related Research

  1. The Next Generation Decision Makers' View on Exhibitions: Insights into how evolving global trs shape the exhibition industry and new expectations from younger demographics.

  2. 3rd Industry Partners Benchmark Survey: An evaluation by the UFI Industry Partners Working Group, benchmarking relationships between industry partners and event organizersvenues to identify areas for improvement in collaboration.

  3. Attracting Community Builders: Offers narratives that Gen-Z talent and suggests tlored Employee Value Propositions EVPs for various organizations.


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